LEGAL
Privacy Policy
How we handle your personal information
KTEBO Co., Ltd. ("the Company") manages personal information obtained through this website ktebo.jp ("this Site") in accordance with this Privacy Policy. Please read this Policy carefully before using this Site.
1. Personal Information We Collect
We collect the following personal information when providing this Site.
At member registration:
・Name
・Email address
・Password (hashed and stored)
・Company name (for business accounts)
When submitting inquiries / quotation requests:
・Name
・Email address
・Phone number (optional)
・Company information (for B2B inquiries)
・Content of your request
Information automatically collected during site use:
・IP address
・Access date and time
・Browser type and version
・Cookie information
2. Purposes of Use
We use collected personal information for the following purposes.
・Providing member services and identity verification
・Responding to inquiries and providing quotations
・Improving this Site and our services, statistical analysis
・Notifying important updates regarding our services
・Fulfilling legal obligations
3. Disclosure to Third Parties
We will not disclose personal information to third parties without your consent. However, the following cases are excepted.
・When disclosure is required by law
・When necessary for the protection of life, body, or property, and consent is difficult to obtain
・If this Site begins offering product sales or similar services in the future, when provided to subcontractors (shipping carriers, payment processors, etc.) within the scope necessary to achieve the purpose of use (in such cases, we will conclude appropriate contracts and ensure proper data management)
4. Security Management
We implement appropriate technical and organizational measures to prevent leakage, loss, or alteration of personal information, including the following.
・Passwords are hashed using one-way hash functions such as bcrypt
・Communication with this Site is encrypted via HTTPS (TLS)
・Access to personal information is restricted to what is necessary for business operations
・Regular security audits
5. Use of Cookies
This Site uses Cookies to maintain login state and similar functions.
・Cookie name: ktebo_session
・Validity period: 20 days from issuance
・Attributes: httpOnly (inaccessible from JavaScript), secure (HTTPS only)
You can disable Cookies in your browser settings. However, doing so may render certain functions of this Site (such as login) unavailable.
6. Your Rights
Regarding your personal information, you may take the following actions.
・Request disclosure
・Request correction, addition, or deletion
・Request suspension or erasure of use
・Request suspension of provision to third parties
If you wish to exercise these rights, please contact us through "8. Contact Window" below. We will respond within a reasonable period after verifying your identity.
7. Personal Information of Minors
We do not intend to collect personal information from individuals under 18 years of age. Individuals under 18 should use this Site with the consent of their guardian.
8. Contact Window
For inquiries regarding the handling of personal information, please contact us at the following.
KTEBO Co., Ltd.
〒558-0022 1-7-25 Sugimoto, Sumiyoshi-ku, Osaka, Japan
Email: info@ktebo.com
Phone: +81-6-7777-7365
Business hours: Weekdays 9:00 - 18:00 (JST)
9. Revisions to This Policy
We may revise this Policy as necessary. In the event of significant changes, we will announce them on this Site. The revised Policy shall take effect from the time it is posted on this Site.
Effective date: June 6, 2026
Last updated: June 6, 2026